Using a CRM For Wealth Management

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Looking for a solution focused on tracking, managing and analyzing interactions with clients, leads, prospects and strategic partners or Centers of Influence? The best technology to use is Customer Relationship Management (CRM) software. This technology has evolved over the past few decades from being a simple marketing tool to a complete contact management and project […]

CRM Integration Survey Spotlight – Mobile Assistant

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The CRM Integration Survey we create as part of our CRM Implementation Solution provides RIA firms with a “survey” of the various integrations Wealthbox CRM and Redtail CRM has to offer. Every week for the month of August, I presented on LinkedIn the advantages of various integrations available to Redtail Technology CRM and Wealthbox CRM. […]

6 Questions to Answer When Whiteboarding Workflows

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Before your team builds workflows in your CRM, it is important to brainstorm or “whiteboard” your steps, tasks, and outcomes. Order some burgers, sit down with your team on a Friday afternoon, and hash out your workflow process. Not only is it more efficient to build your workflow offline first, but it fosters the most […]

Redtail CRM: Activity Templates vs. Workflow Templates

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Templates in Redtail CRM or Wealthbox CRM can save you time, add efficiency, consistency, and save you clicks! Among the most frequently used templates are activity/task templates and workflow templates. While both types of templates are essential, they serve different purposes. It is important to spend some time upfront building out templates so that you […]

Organizing and Managing your Firm’s Relationships

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Differentiating your client base is a simple way of organizing and managing your firm’s relationships with your clients. This process also makes it easy to tailor and personalize your marketing, service, and sales efforts to the needs of specific groups resulting in customer loyalty and conversions. When designating a segment of your contacts, Redtail CRM […]

Update a Single Occurrence of a Repeating Task in Wealthbox CRM

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Did you know Wealthbox CRM recently introduced the ability to update a single occurrence of a repeating task? When things don’t go according to the original schedule, it’s helpful to be able to make updates to accommodate the new schedule. Wealthbox now offers two new actions for repeating tasks that make this even easier — […]

6 Ways to Leverage Redtail CRM to Engage New Opportunities

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As your firm grows, it is important to continue to engage with leads in a meaningful way. By utilizing the tools within Redtail CRM, you can make this process more efficient and enhance the prospect’s experience with your firm. 1. Define your Sales Process Redtail CRM Tip: use “Statuses” and “Categories” to define where a […]